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Dear John, Just to inform you that we are very pleased with your recent mantel installations at all of our retail locations. Your professional mannerisms and high quality of workmanship is shown in our store displays that we hope will increase our sales this season. We appreciate all of your effort and we look forward to working with you in the future. Sincerely, Jim Gaffey V.P. of Merchandising |
Customer Reviews
City: Brooklyn, NY
Project: Chimney or Fireplace - Clean and Inspect
"John inspected my chimney. He arrived on time,
showed ID, gave a free estimate, answered my questions
and did not apply any "pressure". I am totally going to
use them for the work I need. Follow up: I had the work
done (replace chimney liner), again no complaints. They
were professional, courteous and a pleasure to do
business with. How refreshing to have work done the way
it is supposed be done instead of it having to be a hassle
and a headache. Thanks "
City: Stamford, CT
Project: Gutters & Downspouts - Clean
"The technicians/workers who arrived were very honest and
professional. I would use this company again, and have
already referred them to a friend."
City: West Orange, NJ
Project: Chimney or Fireplace - Clean and Inspect
"The people at Innovative were prompt, professional and
courteous. Communication was excellent -- from scheduling
(with Michelle) to completion of job. The big job of replacing
the lining and chimney cap was completed the same morning
of the estimate. I would definitely refer them. Thank you!"
City: Township of Washington, NJ
Project: Chimney or Fireplace - Clean and Inspect
"The cleaners came on time and I was called the day before
to confirm the appointment. The work was done quickly and
properly."
City: Woodbridge, CT
Project: Brick or Stone - Tuck-pointing
"They were able to send a crew the same day to
evaluate the job. They determined that the tuck
pointing work was not needed, but they saw that the
chimneys needed sweeping (which they did then and
there). Also they were able to identify a technical design
problem with one of the chimneys and prepared a quote
then and there, without pushing to have the work done
immediately"
City: White Plains, NY
Project: Brick or Stone Fireplace - Repair
"A very knowledgable representative diagnosed a
minor problem. This company will get our cleaning and
repair work in the future."
Project: Brick or Stone - Tuck-pointing
"They were able to send a crew the same day to
evaluate the job. They determined that the tuck
pointing work was not needed, but they saw that the
chimneys needed sweeping (which they did then and
there). Also they were able to identify a technical design
problem with one of the chimneys and prepared a quote
then and there, without pushing to have the work done
immediately"
City: White Plains, NY
Project: Brick or Stone Fireplace - Repair
"A very knowledgable representative diagnosed a
minor problem. This company will get our cleaning and
repair work in the future."
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